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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Tag: SBI

MSC

Non-bank-bank partnerships: Break-ups, new dates on the cards?

Until this month RBI maintained the view that only licensed commercial banks can offer cash-out...
Aug 12, 2014

Puneet Chopra, Anup Singh and Mukesh Sadana

Structuring and Managing Agent Network – II

The Briefing Note # 136, reviewed agent networks managed by MNOs. This Note focuses on...
Nov 1, 2012

Ritesh Dhawan, Minakshi Ramji and Nitin Garg

Lessons from CSMs: Customer Perspectives

This Note focuses on feedback received from customers on the product offering, customer service, and...
Nov 25, 2011

Minakshi Ramji, Ritesh Dhawan and Nitin Garg

Lessons from CSMs: Agent Perspectives

This Note particularly focuses on agent (customer service point/CSP) feedback. Regular CSM exercises can be...
Nov 18, 2011

Abhishek Lahri, Sharad Bangari and Swati Mehta

Graduating SBI Tatkal Customers

This Note discusses when and why customers may be ready to try new services beyond...
Nov 4, 2011

Stanley Thomas and Anurodh Giri

Product Marketing Strategies for E/M-Banking (4/5)

This Note focuses on explaining the importance of product marketing strategy for e/m-banking service providers.
Oct 12, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • MFIs, industry bodies, and others
  • Partners

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