OTC transactions are one of the most contentious issues in digital financial services (DFS). Some argue that OTC can decrease provider profitability, stymie product evolution, and can lead to unregistered transactions increasing the risk to terrorism financing and money laundering.This blog seeks to demystify one of the five concerns by analysing evidence from ANA research countries: OTC can prevent product evolution.
Is the non-exclusive agent network model paying off in Senegal?
The Helix Institute’s Agent Network Accelerator (ANA) Senegal country report, indicates that high levels of non-exclusivity (66%) among Senegalese agents offering competing products brings a great diversity of actors in a booming market. This blog looks at some of the advantages and challenges of the non-exclusive agent network model in this market.
Agent Network Accelerator Survey: Senegal Country Report 2015
Based on over 1,200 digital financial services (DFS) agent interviews conducted between November and December 2015, the ANA Senegal report, funded by UNCDF MM4P Programme, highlights findings on the DFS agent landscape in Senegal covering agent profitability, transaction volumes, liquidity management and other important strategic considerations.