Tag: Social benefits
Agency Banking: How Female Agents Make a Difference
The key insights from MicroSave study offer a glimpse of how gender can impact customer experience in mobile money. These findings also offer important insights for agent network managers.
Apr 5, 2016
Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge
Apr 5, 2016
Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge
Over the counter transactions – Liberation or a trap? Part II
This blog examines the implications of OTC for providers and customers – many of which are negative, which begs the question – why are OTC transactions so prevalent in so many markets?
Dec 9, 2014
In this blog, Amir Hamza shares the experiences on how the Aadhaar story is unfolding in East Godvari, India. Its implementation challenges, learning and impact.
Sep 27, 2013
Direct benefits – All eyes on India
DBT for government to social payments can be a game changer. MicroSave envisages huge potential of Direct Benefit Transfer (DBT) in India.
Jun 16, 2013
Paint by numbers: Profiles of bank agents in India
MicroSave carefully looks at the agents’ books to understand the underlying problems facing agency banking in India and how best to address them.
May 16, 2013
Financial Inclusion Just Became More Inclusive…Maybe
This blog reflects on the avenues available for financial services in the wake of RBI’s announcement that companies from any business sector can bid for a banking license.
Feb 13, 2013