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Tag: Zeituna Mustafa
Winter is coming: Managing the digital onslaught
This blog discusses how the incumbents can bring about a digital transformation to utilise the disruptive power of technology and innovation.
Sep 21, 2018
Give us Some Credit! Meet the Digital Borrowers in Kenya
In this blog, we analyse how Kenyans use digital credit and suggest ways to adapt existing products to better serve these customers.
Aug 22, 2017
Where credit is due – Customer experience of digital credit in Kenya
The research examined the process of applying for loans from different providers as well as conducting individual interviews with borrowers to understand their needs, aspirations, perceptions, and behaviors.
Mar 22, 2017
Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa
Mar 22, 2017
Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa
