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    Featured Insight

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    Featured Insight

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Show on Library: Yes

Video

Puneet Chopra

Role of Agent Network Manager and Newer Partnerships

An expanded basket of m-banking product mix for customers and agents cannot be offered by...
Dec 5, 2012
Video

Goulven Bescond

Customer focused Product Development

“Goulven Bescond, Project Director, Mobile Moneey at eservGLOBAL talks about the factors that are taking...
Dec 4, 2012
Video

Jaspreet Singh

Agent and Customer Service – A key to M-Banking distribution...

The m-banking agent or customer service point plays a pivotal role in the success of...
Nov 9, 2012

Denny George, Nitish Narain and Vartika Shukla

Training E/M-Banking Agents: What is Missing?

This Note briefly discusses the reasons for negative feedback received often on agent training, the...
Nov 1, 2012
Video

Deepak Chandnani

Learnings on customer behaviour, product uptake and agent management

Deepak Chandnani, CEO of Obopay Inc., talks about their partnership with Nokia and their m-banking...
Sep 12, 2012

David Hunter

Agent network for remittances and mobile wallets

David Hunter is the CEO of Ukash, a three-party payment scheme which allows people to...
Sep 12, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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