Singgih Pangestu and Manoj Nayak
Over the years, Indonesia’s agent network landscape has undergone significant changes. Service providers have proliferated...
In this podcast, part of a series on the “Future of agent networks,” we are...
Disha Bhavnani, Manali Jain and Sunil Bhat
Incentives remain a critical factor besides others to steer agents’ decision-making to onboard or continue...
Abhishek Gupta and Akhand Tiwari
Current financial service models conflate women with ‘family’, considering them merely an avenue to pursue...
Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra
Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face...