Re-imagining agent network management- What have we learnt?
This report is an aggregate of the data and the lessons learnt by the Helix Institute on how to design and develop an agent network throughout the four years that we have conducted the ANA project.
Jun 23, 2017
Vera Bersudskaya, William Nanjero, Angela Wambugu, Graham Wright and The Helix Institute of Digital Finance
Agent network accelerator survey: Bangladesh report 2016
This report highlights findings on the DFS agent landscape in Bangladesh covering agent profitability, transaction volumes, liquidity management and other important strategic considerations.
Aug 5, 2016
Akhand Tiwari, Vera Bersudskaya, Maha Khan, Jakirul Islam and Pragya Jain
Is the non-exclusive agent network model paying off in Senegal?
The Helix Institute’s Agent Network Accelerator (ANA) Senegal country report, indicates that high levels of non-exclusivity (66%) among Senegalese agents offering competing products brings a great diversity of actors in a booming market. This blog looks at some of the advantages and challenges of the non-exclusive agent network model in this market.
May 31, 2016
Responsible digital finance: Seven customer risks that need attention now
This blog reviews current evidence on customer risks, including nationally representative quantitative surveys from the Financial Inclusion Insights (FII) studies and the Agent Network Accelerator (ANA) studies conducted by InterMedia and The Helix Institute. It also draws on findings from four consumer protection-focused country case studies (Bangladesh, Colombia, Philippines, and Uganda
Jun 23, 2015
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