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Tag: Agent network managers (ANMs)

Akhand Tiwari, Mimansa Khanna and Sombul Munshi

Testing a behavioral design approach to deliver product information at...

Low- and moderate-income (LMI) Indians have limited customer awareness and behavioral biases, which affect how...
May 16, 2022

Akhand Tiwari, Gayatri Pandey, Moinuddin Mohammed, Ravi Kant and Raghuveer Dinavahi

“Train me like this”: Lessons from a pilot with CDOT...

As per the RBI guidelines, BC agents need to clear the IIBF BC/BF examination to...
Feb 3, 2022

Akhand Tiwari, Moinuddin Mohammed and Ravi Kant

“Train me like this”: Lessons from the pilot on IIBF...

Between 2012 and 2021, out of approximately 300,000 agents, who appeared for the IIBF BC/BF...
Jan 21, 2022

Astri Sri Sulastri and Raunak Kapoor

Liquidity support for G2P agents in Indonesia during the COVID-19...

Effective liquidity management is critical for the delivery of G2P programs, particularly in times of...
Jul 20, 2020

Doreen Ahimbisibwe and Edward Obiko

Perspectives on shared agent networks from emerging economies

Shared agent networks help providers to reduce the cost of platform management and maintenance, agent...
Jun 30, 2020

Edward Obiko and Doreen Ahimbisibwe

The shared agent network in Uganda

The Uganda Bankers Association had launched a shared agent network in the country. Over the...
Jun 29, 2020
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