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Tag: Behavioural economics

Graham Wright and Evelyn Stark

The Ebb and Flow of Customer-Centricity in Financial Inclusion Part...

Understanding customer demand is not enough to deliver mass financial inclusion or even a successful...
Feb 10, 2016

Akhand Tiwari and Premasis Mukherjee

Balancing Left-Right Bias in User-Centric Design Processes

This Note gives glimpse of the approach through which MicroSave is able to engage business...
Dec 11, 2015

Graham Wright, Akhand Tiwari and Bhavana Srivastava

Embracing A Market-led Approach To Developing Product Concepts

In this blog post, we reveal the secrets of how the mantra of a “market-led...
Nov 5, 2015

Anil Gupta, Ignacio Mas and Anupam Varghese

Making Digital Financial Services Relevant – Part 3

The authors discuss design ideas and principles to make Digital Financial Services relevant for the...
Oct 26, 2015

Denny George and Ignacio Mas

Making Digital Financial Services Relevant – Part 2

In this blog, the author explores mobile money mechanisms used by customers for managing money...
Oct 23, 2015

Ignacio Mas and Vartika Shukla

Making Digital Money More Relevant, More Often – Part 1

“How do we make mobile money more inclusive and relevant in the daily lives of...
Oct 20, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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