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Tag: Consumer protection (GRM)

Akhand Tiwari, Arshi Aadil, Surbhi Sood, Thomas Murayi, David Medine, Myra Valenzuela, Eric Duflos and Majorie Chalwe-Mulenga

The role of mobile money providers and their agents in...

This Slide Deck is a supplement to the Blog "How Are Mobile Money Agents Protecting...

Dec 22, 2022

Mimansa Khanna and Sombul Munshi

A toolbox for business correspondent agents for better customer engagement

MSC and FIA Global developed and tested a toolbox of behavioral change communication tools to...

May 16, 2022

Mitul Thapliyal and Jugal Mohapatra

Managing public expenditure needs a digital boost

Finance Minister Nirmala Sitharaman, in her budget speech 2022, mentioned some significant reforms towards government...

Mar 9, 2022
Video

Graham Wright

MSC Group Managing Director, Graham A.N. Wright, Live Debate from...

MSC Group Managing Director, Graham A.N. Wright, during a live talk with MFI experts in...

Oct 31, 2018
Video

MSC

Challenges of a Digital India – Mr. A.P. Hota, MD...

Shri. A P Hota (MD & CEO of National Payments Corporation of India) in an...

Oct 31, 2018
Video

MSC

On Policy Makers and Regulators – Mr. A.P. Hota, MD...

Shri. A P Hota (MD & CEO of National Payments Corporation of India) in an...

Aug 4, 2017
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
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