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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: Digital financial services providers

Shweta Menon, Mitali, David Mathew, Gayatri Pandey and Nikhita Jindal

Frauds—the Achilles’ heel of AePS transactions?

Digital payments’ growth has increased instances of fraud, which disproportionately impacts LMI users. This note...
Dec 13, 2024

MSC

Decoding the practices of CICO agents in Indonesia

MSC’s Agent Diaries pilot research in Indonesia uncovered nuanced insights into how agents manage their...
Aug 16, 2023

Surbhi Sood, Nikhita Jindal, Mandira Sharma, Raunak Kapoor and Anik Muntasir Chowdhury

Cash-in and cash-out (CICO) agent use cases: Opportunities for diversification

CICO agents in developing countries, including India, Kenya, Bangladesh, and Indonesia, face a slew of...
Aug 2, 2023

MSC

How well do Indians use cash-in & cash-out (CICO) agents,...

This strategic insights deck combines insights from MSC’s multiple national-level studies on CICO agents in...
Jun 15, 2022

Raghuveer Dinavahi, Saloni Tandon and Surbhi Sood

CICO Agent Lifecycle – Interactive Digital Flipbook

Across the globe, a typical CICO agent goes through a range of experiences across various...
May 19, 2022

Abdoulaye Seck, Elizabeth Berthe and Shailey Tucker

Impact of the COVID-19 pandemic on CICO agents: Senegal country...

This study provides a detailed country-level view of the impact of COVID-19 on CICO agents...
Mar 15, 2021
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
  • Financial services
  • Digital financial services
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  • GEDSI
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Expertise
  • Capacity building
  • Channel development
  • Design thinking and innovation
  • Institutional development
  • Marketing and communication
  • Policy and regulation
  • Product development
  • Program management
  • Research
  • Responsible financial systems
  • Risk management
  • Strategy development
Clients and partners
  • Multilateral organizations and international NGOs
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