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Tag: Industry regulators

Mahima Dixit and Damini Mohan

Careful, not customary: How can consent terms be better designed...

Authors Damini Mohan and Mahima Dixit investigate predatory practices surrounding obtaining digital consent, and advocate...
Dec 21, 2023

Mitali, Shweta Menon, Pramiti Lonkar and Akshat Pathak

Conversational Payments on UPI: Unlocking new frontiers for next-generation payments

India stands at the forefront of developing AI capabilities in payment services—FSPs in India have...
Sep 7, 2023

Disha Bhavnani, Pramiti Lonkar and Akshat Pathak

Building an ecosystem of collections through BBPS

Digital payments in India have surged, projected to exceed $10 trillion by 2026. A key...
Sep 6, 2023

Arshi Aadil

Decoding India’s Digital Personal Data Protection Act

The Digital Personal Data Protection Act (DPDP) of India was published in the Official Gazette...
Aug 23, 2023

MSC

Decoding the practices of CICO agents in Indonesia

MSC’s Agent Diaries pilot research in Indonesia uncovered nuanced insights into how agents manage their...
Aug 16, 2023

Surbhi Sood, Nikhita Jindal, Mandira Sharma, Raunak Kapoor and Anik Muntasir Chowdhury

Cash-in and cash-out (CICO) agent use cases: Opportunities for diversification

CICO agents in developing countries, including India, Kenya, Bangladesh, and Indonesia, face a slew of...
Aug 2, 2023
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