Thomas Murayi, Nancy Kiarie and Juliet Ongwae
MSC conducted research to understand how the low- and middle-income (LMI) segments cope with the...
There is a business case for digital transformation for financial institutions and this case study...
This report offers a glimpse into the remarkable achievements, underlying challenges, and new opportunities amid...
Evelyne Matibe, Olivia Obiero, Anup Singh and Diana Siddiqui
This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya...
Doreen Ahimbisibwe, Edward Obiko and Anup Singh
Shared agent networks help providers to reduce the cost of platform management and maintenance, agent...