Why Tech-based Banking cannot Replace Agents for Financial Inclusion?
Agents act as a vital link for the banks and financial institutions to reach out to the financially excluded segment. But can they be replaced by technology? In this episode, MSC’s digital financial expert Mukesh Sadana reveals why the time is not right for technology enabled banking. In his own words, “Agents play a very crucial […]
Regulations, challenges and next steps in M-Banking in India
One of the chronic issues with most of the mobile banking implementations has been to create a compelling business case for the agents/ retailers. This is possible only when the agents have significant volume of transactions and offer a suite of products through their outlet. Piyush Gupta, Vice President — Business Development at Eko discusses […]