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Category: Presentation

Akhand Tiwari, Arshi Aadil, Surbhi Sood, Thomas Murayi, David Medine, Myra Valenzuela, Eric Duflos and Majorie Chalwe-Mulenga

The role of mobile money providers and their agents in...

This Slide Deck is a supplement to the Blog "How Are Mobile Money Agents Protecting...
Dec 22, 2022

MSC

How well do Indians use cash-in & cash-out (CICO) agents,...

This strategic insights deck combines insights from MSC’s multiple national-level studies on CICO agents in...
Jun 15, 2022

Raghuveer Dinavahi, Saloni Tandon and Surbhi Sood

CICO Agent Lifecycle – Interactive Digital Flipbook

Across the globe, a typical CICO agent goes through a range of experiences across various...
May 19, 2022

Disha Bhavnani and Surbhi Sood

Predominant Cash-in Cash-out (CICO) models in India

This deck highlights the predominant cash-in and cash-out (CICO) agent models in India across an...
Apr 27, 2022

Disha Bhavnani, Manali Jain and Sunil Bhat

“How did the new pricing strategy increase the income for...

Incentives remain a critical factor besides others to steer agents’ decision-making to onboard or continue...
Apr 26, 2022

MSC

Is access to smartphones essential to bridge the digital divide?

Leveraging potential of agents and merchants to improve customer onboarding and customer experience and increased...
Jan 28, 2022
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