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      Featured Insights

      A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

      MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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        Responsible Financial Systems – Empowering trust, driving Inclusion

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      A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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    Tag: Agent banking

    Jitendra Balani and Premasis Mukherjee

    Agent Banking and Insurance: Is There A Value Alignment?

    In this Note, we discuss the potential value for stakeholders in a situation where insurance...
    Jun 29, 2012

    Mukul Singh

    Assessing Agent Profitability: MicroSave’s Agent Journal Studies

    Profitability of the agents is at the foundation of a successful agent network. This PB...
    Jun 1, 2012

    Akhand Tiwari, Abhay Pareek and Ghiyazuddin Mohammad

    Banks: The Preferred Remittance Services

    This Note discusses the features of two agent-based remittance models introduced by banks
    Mar 14, 2012

    Minakshi Ramji, Akhand Tiwari and Ann Platt

    Savings perceptions and preferences in India – The relative risk...

    MicroSave conducted a study in three different Indian states – Rajasthan, Uttar Pradesh, and Tamil...
    Feb 1, 2012

    Minakshi Ramji, Ritesh Dhawan and Sachin Bansal

    Managing Customer Satisfaction in Agent Banking

    This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement...
    Nov 21, 2011

    Minakshi Ramji, Ritesh Dhawan and Sachin Bansal

    Managing Channel Satisfaction in Agent Banking

    This Note covers the major areas where an agent's input would be valuable to ANMs...
    Nov 17, 2011
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    MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

    Sectors
    • Banking, financial services, and insurance (BFSI)
    • Government and regulators
    • Water, sanitation, and hygiene (WASH)
    • Agriculture and food systems
    • Social payments and refugees
    • Micro, small, and medium enterprise (MSME)
    • Education and skills
    • Digital and FinTech
    • Gender equality and social inclusion (GESI)
    • Youth
    • Health and nutrition
    • Climate change and sustainability
    Expertise
    • Government regulations and policy
    • Digital technology and channels
    • Products and channels
    • Policy and strategy
    • Organizational transformation
    • Design thinking and innovation
    • Data Insights
    • Training
    • Catalytic finance
    • Research, evaluation, and analytics
    • Responsible Financial Systems – Empowering trust, driving Inclusion
    Clients and partners
    • Multilateral organizations and international NGOs
    • Government and regulators
    • Banking institutions
    • Digital financial services providers
    • Banking institutions
    • MFIs, industry bodies, and others
    • Partners

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