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Tag: Agent network management

Graham Wright and Vera Bersudskaya

More Than Hygiene – Improving Agent Network Performance to Maximise...

The blog highlights the outcome of Agent Network Accelerator (ANA) project in terms of improving...
Aug 30, 2017

Nancy Kiarie and Vera Bersudskaya

Three Areas DFS Providers Prioritise to Enhance Agent Networks

The blog highlights three areas where Digital finance service providers need to priortise to enhance...
Aug 28, 2017

Hayden Simmons

Setting Digital Credit Right – Is it Time For a...

Mobile money operators providers who fail innovate and adapt adequately to the developing mobile money...
Aug 22, 2017

David Cracknell

Redefining Retail Banking – Agency and Beyond

Under the right circumstances, agency banking can reduce costs; it can assist a financial institution...
Jun 28, 2017

Vera Bersudskaya, William Nanjero, Angela Wambugu, Graham Wright and The Helix Institute of Digital Finance

Re-imagining agent network management- What have we learnt?

This report is an aggregate of the data and the lessons learnt by the Helix...
Jun 23, 2017

Mohit Saini

Designing User-Friendly USSD Interface for Digital Financial Services

This note focuses on key user insights explaining the preference for USSD, which should remain...
Apr 7, 2017
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
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Expertise
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  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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