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Tag: Agent network management

Graham Wright and Vera Bersudskaya

More Than Hygiene – Improving Agent Network Performance to Maximise...

The blog highlights the outcome of Agent Network Accelerator (ANA) project in terms of improving...
Aug 30, 2017

Nancy Kiarie and Vera Bersudskaya

Three Areas DFS Providers Prioritise to Enhance Agent Networks

The blog highlights three areas where Digital finance service providers need to priortise to enhance...
Aug 28, 2017

Hayden Simmons

Setting Digital Credit Right – Is it Time For a...

Mobile money operators providers who fail innovate and adapt adequately to the developing mobile money...
Aug 22, 2017

David Cracknell

Redefining Retail Banking – Agency and Beyond

Under the right circumstances, agency banking can reduce costs; it can assist a financial institution...
Jun 28, 2017

Vera Bersudskaya, William Nanjero, Angela Wambugu, Graham Wright and The Helix Institute of Digital Finance

Re-imagining agent network management- What have we learnt?

This report is an aggregate of the data and the lessons learnt by the Helix...
Jun 23, 2017

Mohit Saini

Designing User-Friendly USSD Interface for Digital Financial Services

This note focuses on key user insights explaining the preference for USSD, which should remain...
Apr 7, 2017
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