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Tag: Banking correspondent

FINO’s Electronic Benefit Transfer System for Tendu Leaf Collectors – A Study

The current case study attempts to look at few EBT system set up by FINO in collaboration with the Uttar Pradesh Forest Corporation Ltd. for the rural producers.

Dec 9, 2012

MSC and Financial Inclusion Network and Operations Ltd

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Dec 9, 2012

MSC and Financial Inclusion Network and Operations Ltd

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Is the Business Correspondent Model in Policy Paralysis?

This Policy Brief examines the recent shift in policy direction for the business correspondent model in India and the associated challenges and potential consequences from a consumer standpoint.

Sep 1, 2012

Puneet Chopra, Manoj Sharma and Mukesh Sadana

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Sep 1, 2012

Puneet Chopra, Manoj Sharma and Mukesh Sadana

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The State of Business Correspondence: Agent Networks in India

This Policy Brief discusses that Financial inclusion cannot happen without agents and it will happen with better and more lasting results if all levels in this effort.

Mar 1, 2012

Akhand Tiwari and Ann Platt

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Mar 1, 2012

Akhand Tiwari and Ann Platt

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Remittances: The Evolving Competitive Environment

This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects and issues around the different remittance models.

Mar 1, 2012

Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta

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Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta

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Managing Customer Satisfaction in Agent Banking

This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement and Management exercise which seeks feedback from m-banking customers on important areas.

Nov 21, 2011

Minakshi Ramji, Ritesh Dhawan and Sachin Bansal

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Nov 21, 2011

Minakshi Ramji, Ritesh Dhawan and Sachin Bansal

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No Thrills – Dormancy in NFA Accounts

MicroSave is undertaking a series of research studies to support the financial inclusion agenda in India. The research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents. The research was conducted in the states of Uttar Pradesh, Rajasthan and Tamil Nadu and involved focus group discussions and individual interviews with NFA customers and bank staff.

May 10, 2011

MSC

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May 10, 2011

MSC

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