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Tag: Banking correspondent

Video

MSC

Banking Correspondent (BC) Agent incentives – Eko India financial services

Incentives play a key role in driving business, motivation, and usage of an agent network...
Apr 21, 2022

MSC and Financial Inclusion Network and Operations Ltd

FINO’s Electronic Benefit Transfer System for Tendu Leaf Collectors –...

The current case study attempts to look at few EBT system set up by FINO...
Dec 9, 2012

Puneet Chopra, Manoj Sharma and Mukesh Sadana

Is the Business Correspondent Model in Policy Paralysis?

This Policy Brief examines the recent shift in policy direction for the business correspondent model...
Sep 1, 2012

Akhand Tiwari and Ann Platt

The State of Business Correspondence: Agent Networks in India

This Policy Brief discusses that Financial inclusion cannot happen without agents and it will happen...
Mar 1, 2012

Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta

Remittances: The Evolving Competitive Environment

This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects...
Mar 1, 2012

Minakshi Ramji, Ritesh Dhawan and Sachin Bansal

Managing Customer Satisfaction in Agent Banking

This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement...
Nov 21, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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