Contact us
Tag: Banking correspondent
Banking Correspondent (BC) Agent incentives – Eko India financial services
Incentives play a key role in driving business, motivation, and usage of an agent network manager’s platform. This video looks at a leading FinTech platform—Eko and shares lessons on how the change in its incentive structure impacted its large agent network.
Apr 21, 2022
FINO’s Electronic Benefit Transfer System for Tendu Leaf Collectors – A Study
The current case study attempts to look at few EBT system set up by FINO in collaboration with the Uttar Pradesh Forest Corporation Ltd. for the rural producers.
Dec 9, 2012
Is the Business Correspondent Model in Policy Paralysis?
This Policy Brief examines the recent shift in policy direction for the business correspondent model in India and the associated challenges and potential consequences from a consumer standpoint.
Sep 1, 2012
The State of Business Correspondence: Agent Networks in India
This Policy Brief discusses that Financial inclusion cannot happen without agents and it will happen with better and more lasting results if all levels in this effort.
Mar 1, 2012
Remittances: The Evolving Competitive Environment
This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects and issues around the different remittance models.
Mar 1, 2012
Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta
Managing Customer Satisfaction in Agent Banking
This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement and Management exercise which seeks feedback from m-banking customers on important areas.
Nov 21, 2011