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Tag: CICO agents in Indonesia

MSC

Decoding the practices of CICO agents in Indonesia

MSC’s Agent Diaries pilot research in Indonesia uncovered nuanced insights into how agents manage their...
Aug 16, 2023

Surbhi Sood, Nikhita Jindal, Mandira Sharma, Raunak Kapoor and Anik Muntasir Chowdhury

Cash-in and cash-out (CICO) agent use cases: Opportunities for diversification

CICO agents in developing countries, including India, Kenya, Bangladesh, and Indonesia, face a slew of...
Aug 2, 2023

Raunak Kapoor

Could 2022 be the watershed moment for the CICO networks...

This blog looks at key changes and implications of the new draft amendments to the...
Jan 20, 2022

Agnes Salyanty, Alfa Pelupessy, Ira Aprilianti, Louie Cepe and Sheila Carina

Impact of COVID-19 on CICO agents in Indonesia

This study assesses the impact of COVID-19 on the demand for financial services through agents...
Apr 14, 2021

Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor

Impact of the COVID-19 pandemic on CICO agents in Indonesia

Large-scale movement restrictions, falling consumer demand, and rising unemployment have taken a toll on CICO...
Jun 22, 2020
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