Price wars and agent motivation in rural areas of Côte d’Ivoire
In the current decade, mobile money and agent networks are positioned as a critical lever and a channel to promote economic, social, and financial inclusion in the last mile. Côte d’Ivoire has a banked population rate of 30.8% and a mobile money penetration rate of 73%. Mobile money, therefore, plays an increasingly important role in financial inclusion in the country.
In a newly released paper from the Helix Institute of Digital Finance, titled, Redesigning Digital Finance for Big Data, we begin by offering a framework of analysis for understanding the myriad of different players in the fintech world. This paper goes on to suggest important strategies that digital finance providers (mobile network operators [MNOs], banks and third parties) […]
The presentation by David Cracknell, Global Technical Director MicroSave highlighted the opportunities that lie within agent banking, but at the same time cautioned banks on the challenges of the model.
KYC harmonization study was undertaken to analyze the existing Know Your Customer (KYC) practices of first-time customer on-boarding by service providers (Banks, Mobile Network Operators, Mobile Money Operators, and Pre-paid Payment Instrument issuers) with respect to the prevailing regulatory landscape.
We are seeing that MNOs and banks are increasingly trying to go the OTC route in the developing world – look at Bangladesh, Pakistan, Ghana and India. The burning question is, why? There could possibly be several reasons, the needs of the MNOs, the needs of the banks, and the needs of the customers.