Enabling the community to embrace digital payments as the new normal after the COVID-19 pandemic
Since the onset of the pandemic, the low- and moderate-income (LMI) segment had a direct impact on their day-to-day life. We reflect through Kabita, an LMI customer in Bangladesh, on the barriers LMIs faced during the pandemic and how DFS nudged them towards building resilience.
LMI client impressions from Bangladesh and Vietnam
Various socio-economic dimensions drive the financial needs, aspirations, and behaviors of low- and moderate-income (LMI) customers. Customers from Bangladesh and Vietnam, through these snippets, describe their challenges and how the i3 Program helped them overcome these challenges.
Deepening financial inclusion through cash transfers: The case of PKH in Indonesia
In 2017, the Government of Indonesia (GoI) began digitizing social benefit transfers to improve delivery efficiency and achieve sustainable financial inclusion. Program Keluarga Harapan (PKH), a conditional cash transfer (CCT) program, was the first major social assistance payment program (G2P) digitized by the government. It provides incentives for the following: Pregnant and lactating mothers, infants, […]