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Tag: Swati Mehta
Repositioning as a Third Generation Microfinance Institution Corporate Branding at ASKI
This Note presents the case of ASKI, a development NGO in the Philippines, which grappled with these issues and how it developed a corporate branding strategy.
Mar 6, 2014
Financial inclusion: Success is in the details
Financial inclusion in India is still characterised by a multiplicity of efforts in silos,” notes MicroSave expert, and how the current piecemeal approach is holding financial inclusion from becoming pervasive.
Oct 27, 2013
Access to Credit Post Microfinance Crisis
This Policy Brief draws a comparison between how access to credit for the MFI clients changed in these two states post AP crisis, and its impact on the MFI clients.
Oct 4, 2013
Customer Support for E/M-Banking Users
E/M-banking systems depend on above all on clients’ trust. This Note examines various dimensions around enhancing customer experience.
Aug 21, 2012
Remittances: The Evolving Competitive Environment
This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects and issues around the different remittance models.
Mar 1, 2012
Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta
Mar 1, 2012
Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta
Graduating SBI Tatkal Customers
This Note discusses when and why customers may be ready to try new services beyond the entry Tatkal product.
Nov 4, 2011