Launch of new reports on the impact of the COVID-19 on the low- and moderate-income populations and MSMEs in Asia and Africa
MSC and Swiss Capacity Building Facility(SCBF) launched the new reports on the impact of the COVID-19 on the low- and moderate-income populations as well as micro, small, and medium enterprises (MSMEs) in Asia and Africa, through an interactive webinar on 28th of January, 2021.
Responding to COVID-19 in Kenya- A demand-side view from Kenya
MSC conducted research to understand how the low- and middle-income (LMI) segments cope with the COVID-19 pandemic in five countries. This report from Kenya offers a glimpse into their challenges, concerns, and new opportunities in these trying times.
Coping with COVID-19 – A demand-side view from Uganda
MSC conducted a research study to assess what the low- and middle-income (LMI) segments in Uganda understand about COVID-19 in terms of awareness, preventive measures being taken, gender dynamics at play in their households, and the use of digital financial services during this time. We present our findings in this report.
The Uganda Bankers Association had launched a shared agent network in the country. Over the years, the network has made progress to ensure the distribution of financial services for banks, including those without agent networks. However, the network still faces challenges that need to be addressed to make the agent banking experience seamless.
The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak and examines its effect on them. The report also highlights actionable recommendations for policymakers to design suitable interventions that can help the LMI segment cope better in this difficult situation.
Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face in the context of the COVID-19 pandemic. Here, we look at the experience and behaviors of CICO agents across eight countries and explore ways to support them through favorable policies, even as the disease rages on around the world.