Tag: Uganda

Coping with COVID-19 – A demand-side view from Uganda

MSC conducted a research study to assess what the low- and middle-income (LMI) segments in Uganda understand about COVID-19 in terms of awareness, preventive measures being taken, gender dynamics at play in their households, and the use of digital financial services during this time. We present our findings in this report.

Jul 9, 2020

Doreen Ahimbisibwe and Anup Singh

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The shared agent network in Uganda

The Uganda Bankers Association had launched a shared agent network in the country. Over the years, the network has made progress to ensure the distribution of financial services for banks, including those without agent networks. However, the network still faces challenges that need to be addressed to make the agent banking experience seamless.

Jun 29, 2020

Edward Obiko, Doreen Ahimbisibwe and Anup Singh

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Coping with COVID-19

The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak and examines its effect on them. The report also highlights actionable recommendations for policymakers to design suitable interventions that can help the LMI segment cope better in this difficult situation.

Jun 12, 2020

Graham Wright, Akhand Tiwari and Rahul Chatterjee

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CICO Agents: The under-valued “first responders”

Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face in the context of the COVID-19 pandemic. Here, we look at the experience and behaviors of CICO agents across eight countries and explore ways to support them through favorable policies, even as the disease rages on around the world.

Apr 15, 2020

Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra

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Fintech in Uganda- Implications For Regulation

A wide variety of FinTech firms are emerging globally and indeed, also in Uganda. These firms are offering new products and services underpinned by new technologies. There is much hope that these new approaches to delivering financial products and services offer the potential to bring about benefits to consumers in terms of increased access, speed, […]

Nov 1, 2018

Philip Rowan, Kieran Garvey, Bryan Zhang, Miguel A Soriano, Zain Umer, Kat Cloud, David Cracknell, Anup Singh, Sam Kutosi and Doreen Ahimbisibwe

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The relative risks to the savings of poor people

In view of the highly risky nature of saving in the informal sector, it is probably necessary to think more about helping clients understand the relative risk of saving in these semi-formal institutions. It should also be noted that the evidence from this study suggests that poor people do value some form of external accountability.

Jul 16, 2018

Graham Wright and Leonard Mutesasira

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