Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face in the context of the COVID-19 pandemic. Here, we look at the experience and behaviors of CICO agents across eight countries and explore ways to support them through favorable policies, even as the disease rages on around the world.
A wide variety of FinTech firms are emerging globally and indeed, also in Uganda. These firms are offering new products and services underpinned by new technologies. There is much hope that these new approaches to delivering financial products and services offer the potential to bring about benefits to consumers in terms of increased access, speed, […]
In view of the highly risky nature of saving in the informal sector, it is probably necessary to think more about helping clients understand the relative risk of saving in these semi-formal institutions. It should also be noted that the evidence from this study suggests that poor people do value some form of external accountability.
This presentation was made by Graham A.N. Wright, Director MicroSave at a webinar conducted by The DFS Observatory at Columbia University. In his presentation, Graham Wright highlighted evidence from Kenya, Uganda & India.