The economic case for investing in India’s healthy aging

Introduction

India is aging at a pace that will test the capacity of its health and economic systems. In 2022, 149 million Indians were aged 60 and above, about 10.5% of the population; and by 2050, there will be 347 million, or 20.8%.

The elderly population is currently growing at a decadal rate of 41%, faster than any other age group. Older adults will likely outnumber children aged 0–15 by 2046. After decades of planning for a young and growing population, India must now prepare for rapid aging. The country must also ensure that people live these years in good health, with financial security, independence, and dignity.

Population aging in India currently appears as a future welfare burden, but it is an urgent economic policy challenge. The case for investing in healthy aging rests upon proactive systems. These systems protect households, sustain labor markets, improve productivity, and support continued contribution in later life. They also challenge the assumption that aging inevitably leads to dependency.

These economic gains will largely come through two complementary pathways: the reduction of losses from poor health and disability in later life, and the creation of new value through support that helps older adults remain healthy, active, and independent for longer.

Reducing the economic losses of unhealthy aging

The first gain from investing in healthy aging comes from lowering the costs of poor health in later life. Despite advances in financial protection and health assurance, out-of-pocket expenditure continues to account for 43.4% of total health expenditure in India. This burden falls heavily on the elderly. An older adult spends roughly 17.4% of total household consumption on healthcare, a share that rises to nearly a quarter (24.8%) among the poorest of older adults.

For many families, a serious illness in old age can deplete savings, force the sale of productive assets, or push entire households into debt. Families divert savings that could support education or enterprise investment to medical expenses instead. The economic consequences extend well beyond the health sector. They affect household consumption, generational asset creation, and long-term financial security.

Much of this burden is preventable. Investments in preventive care, early diagnosis, and effective management of chronic conditions reduce the likelihood of expensive hospitalizations and complications, generating savings for both households and the health system.

Healthy aging is about more than just extending lifespan. It is about increasing health-span, the years people live free from significant illness, disability, or functional decline. Ultimately, it is also about enhancing joy-span, which includes purpose, social connection, autonomy, and emotional well-being.

Healthier, more independent years mean lower treatment and long-term care costs for both families and the health system.

Creating economic value through healthy aging

The economic case extends beyond healthcare cost reductions. As the population ages, demand for informal, unpaid caregiving rises. Women bear most of this burden and often leave paid work to provide care. Globally, one year away from paid work leaves women with 42% less in retirement savings, rising to 56% after five years of interrupted employment.

Healthy aging also expands the productive contribution of older adults. Traditional assumptions often portray older people as dependents. Yet, nearly 40% of Indians aged 60 years and above remain economically active, particularly through agriculture, self-employment, household enterprises, and the informal economy. Older adults also take on childcare and household management, work that is essential to families but has historically gone unpaid. These forms of work generate substantial economic value, despite their limited recognition in national accounts.

Preserving functional capacity and independence helps older adults and their families to remain active participants in the economy.

Why the opportunity is greatest now

India is younger than many countries that already face the fiscal pressures of population aging. In 2021, the country had roughly 16 older adults for every 100 working-age people. This demographic window gives India fiscal and institutional space to invest in healthy aging before these pressures intensify. Early investments in the aging-friendly interventions can compound over time.

Vietnam offers a close parallel. Its intergenerational self-help clubs, launched in 2006, began as older people’s associations before they expanded to include the wider community. These voluntary village-level groups have 50–70 members and combine health monitoring, livelihoods, and social participation. These clubs focus on older people, women, and those facing economic hardship. This award-winning model costs little and transfers easily because it uses existing community structures.

Fortunately, India does not need to build an entirely new system. The Ayushman Arogya Mandir network, community health workers, and digital health platforms like eSanjeevani already support preventive, continuous, and community-based care.

Older adults also benefit from dedicated government programs such as Atal Vayo Abhyuday Yojana, Elderline, Senior Able Citizens for Re-Employment in Dignity (SACRED), and Seniorcare Ageing Growth Engine (SAGE). In addition, the expanded Ayushman Bharat coverage now supports citizens aged 70 and above.

The foundations already exist. The challenge is to integrate existing health, aging, and digital systems into a coherent strategy that prioritizes prevention, functional ability, and healthy aging across the life course.

The choice: Spend now or pay more later

India will incur the costs of population aging regardless of its policy choices. The real question is whether it pays those costs proactively through prevention, early intervention, and community-based care, or reactively through hospitalization, disability, and crisis-driven spending.

Healthy aging is often framed as a social responsibility, and it most definitely is. But it is also an economic strategy. For a country entering one of its largest demographic transitions, adding years to life is no longer enough. The greater challenge and opportunity lie in adding joy, dignity, social participation, and care to those years. Whether longer lives weigh on the economy or add to it will depend on the choices India makes now.

The last mile of health data and the first mile of AI

In a rural health catchment in northern India, an Auxiliary Nurse Midwife (ANM) worker updates a pregnant woman’s details on the Reproductive and Child Health (RCH) portal after a household visit. Later that day, the same information must be entered again into other systems for facility reporting and program tracking. Hours that could be spent on follow-up care are instead spent across platforms that were never designed to work together. 

This operational reality rarely comes up in conversations about artificial intelligence (AI) in healthcare with an adequate and workable solution. Yet it is precisely at the point of data generation and entry that the effectiveness of future AI systems takes shape. The quality of the data that enters these systems, and the way it moves between them, influences what AI can do later. 

India has invested heavily in digital health infrastructure. Across maternal and child health, tuberculosis (TB), human immunodeficiency virus (HIV), immunization, and disease surveillance, these platforms capture vast amounts of data every day. At the same time, there is growing momentum to deploy AI, from clinical decision support to AI-assisted diagnostics.  

Yet, AI systems are only as reliable as the data environments they are built on. For an Accredited Social Health Activist (ASHA), the information entered during a household visit does not necessarily remain in one place. A pregnant woman’s information may be recorded separately across maternal tracking, facility reporting, and immunization workflows. Small inconsistencies, such as spelling variations, incomplete histories, and missing identifiers, make it hard to build a longitudinal picture of care. AI does not make these gaps disappear, and it often makes them harder to detect. The real challenge lies in the fragmented structure of the systems that AI tools enter, rather than the absence of AI tools themselves.  

The structure shapes the outcome 

India’s health data architecture evolved program by program: HMIS for facility reporting, the RCH portal for maternal and child tracking, Ni-kshay for TB management, and IHIP for disease surveillance. Each system was built independently to meet specific operational needs. The result is parallel platforms with distinct workflows, identifiers, and requirements. More recently, the JANANI platform has sought to address some of these gaps by consolidating maternal and child records into a single longitudinal system, though its rollout is still at an early stage and will take time to stabilize. 

A patient’s TB history, maternal records, immunization status, and chronic conditions may sit in disconnected systems, which limits an integrated view of care across conditions. This is more than a technical issue. This reflects the way public health programs evolved in institutional silos, and AI systems built on top inherit those same gaps. 

Why this matters for AI 

AI learns patterns from the data it receives, but fragmented systems often provide only partial snapshots rather than a connected continuum of care. A predictive model may miss a high-risk patient because the system around it never captured an overview of that patient’s journey, even when the algorithm itself is sound. AI outputs can appear precise and credible while relying on incomplete data. As a result, AI across fragmented ecosystems may reinforce blind spots rather than resolve them. 

Why interoperability alone may not be enough 

Most efforts to date have focused on interoperability, which enables systems to exchange data. India’s Ayushman Bharat Digital Mission has invested in shared standards, digital IDs, and registries. These are necessary foundations; however,  they do not change how data is generated on the ground.  

Frontline workers still navigate multiple platforms, and they enter the same information repeatedly because systems stay organized around separate mandates rather than a unified patient journey.  

Interoperability helps systems talk to each other after the fact, but it does not stop health workers from entering the same data repeatedly at the source. Fragmentation begins at the point of data capture itself. 

The missing layer 

Between frontline data collection and system-level intelligence lies a less-discussed layer that determines how information moves across the continuum of care. 

Today’s platforms reflect program boundaries, rather than care continuity, so integration often happens only after data has already entered the ecosystem in fragmented form. Backend fixes alone cannot always fully address these issues later. 

A better approach may be to redesign workflows at the point of entry so that frontline workers capture information once through shared interfaces. This data can then flow into program-specific systems as needed. This would not eliminate program-specific requirements but could reduce duplication and build a stronger foundation for AI that depends on connected, longitudinal data.  

For the ASHA worker, reducing the burden of repeated data entry can create more space for work beyond the screen, such as patient care, follow-up, and community engagement. MSC is testing this approach in Bihar, where ASHA incentive claims benefit from streamlined processes through the removal of redundant data entry, and in Odisha, where system redesign supports improvements in maternal and child health indicators.  

Through its work with ICMR–National Institute for Research in Digital Health (ICMR-NIRDH), MSC supports the development of national guidance instruments that directly address the governance dimensions of this challenge. These instruments include frameworks for data curation, data sharing, and interoperability standards for AI systems in public health. A multi-stakeholder Technical Working Group convenes this work and translates the structural data challenges described here into actionable policy direction at the national level. 

India has built strong digital infrastructure and now seeks to add intelligence on top. Yet, intelligence is only as coherent as the systems beneath it.  

The real question may be: can healthcare AI ever be truly integrated if the health system itself still operates in silos? 

Digital agriculture is advancing. So why is it not scaling?

Plant now or wait? For Makiwa, choosing the wrong answer could affect an entire season. 

A 49-year-old farmer with a diploma in business administration, Makiwa manages her farm with a smartphone. She uses several agricultural apps for weather updates, planting advice, pest alerts, input recommendations, and market information. Yet, the advice does not always align. One app tells her to plant, while another warns her to wait. When the stakes are high, she turns to her extension officer. Her experience highlights a growing reality in digital agriculture. More information does not always lead to better decisions. Farmers still need support that is trusted, coordinated, and actionable. The question is what a system built around that principle would look like 

Makiwa’s experience is not unusual. Across Africa, digital agriculture expands through farmer registries, e-wallets, subsidy platforms, weather advisories, market information systems, and digital credit solutions. While the contexts differ, examples from elsewhere show how digital systems can better coordinate services and support farmer decision-making. Bihar Krishi in India offers one such example. It brings multiple agricultural services together through shared digital infrastructure and common digital foundations. By connecting services that are often delivered through separate platforms, it aims to provide farmers with more coordinated and consistent support. 

A landmark study by the Technical Centre for Agricultural and Rural Cooperation (CTA) identified nearly 400 active digital agriculture solutions and more than 33 million registered farmers and pastoralists across the continent by 2019. Kenya Integrated Agricultural Management Information System (KIAMIS) has registered more than 7 million farmers. This growing digital infrastructure provides a foundation for agricultural transformation. Yet, the real question is whether these systems help farmers make better, faster, and more confident decisions. 

The digital reach does not always translate into sustained use. The Global System for Mobile Communications Association (GSMA) estimates that nearly one billion Africans live within mobile broadband coverage but do not use mobile internet. The same gap affects digital agriculture, where solutions continue to grow. Yet, many smallholder farmers, agribusinesses, and public agencies do not use them for daily decision-making. 

The challenge often lies less in the technology than in the failure of the delivery model. Pilots succeed because projects absorb the costs of onboarding, training, field support, devices, data, and incentives. When funding ends, support declines, ownership becomes unclear, and platforms struggle to sustain use. Technology may work, but the model’s long-term viability remains uncertain. 

Successful pilots do not automatically translate into sustainable scale. Many digital agriculture initiatives show that a solution can work under controlled conditions. Fewer continue to deliver value when donor funding, project support, and intensive onboarding decline. DigiFarm in Kenya highlights the need to move beyond standalone farmer platforms toward ecosystem models. These models connect farmers with financial institutions, input providers, markets, and service providers. 

Similarly, MSC’s work on Bihar Krishi in India shows how reusable digital foundations, interoperable systems, and AI-enabled services can support integrated farmer solutions at scale. These experiences show that the challenge goes beyond digital tools. It also involves sustainable models in which different actors can participate to create value beyond the initial project cycle. 

In digital agriculture, onboarding does not show the impact. Registrations, downloads, and messages sent may look impressive, but they do not show whether farmers make better decisions, improve productivity, increase incomes, or reduce risks. MSC’s experience in digital financial services reinforces this lesson. Meaningful inclusion depends on sustained usage, trust, and customer value, rather than account opening. 

Farmers continue to use digital services when they solve real problems. These services help them access the right advice, inputs, finance, markets, or risk-management solutions when they need them. Sustainable scale, therefore, requires a shift from isolated applications toward interoperable ecosystems. Shared digital infrastructure can connect multiple services into a single and coherent farmer journey. 

Figure 1: Fragmented apps create duplication, fatigue, and weak trust 

The solution requires more than a single government-run platform. It encompasses a well-governed, interoperable ecosystem where different actors connect through shared digital infrastructure. The World Bank’s Digital Agriculture Roadmap Playbook highlights the importance of reusable, modular building blocks rather than siloed systems. 

Farmers should be able to register once through a trusted digital identity or farmer registry and access advisory services, payments, insurance, credit, and markets without repeated onboarding. Shared digital foundations also allow service providers to focus on innovation and customer value rather than rebuilding parallel systems. 

However, interoperability alone will not drive adoption. Digital services must also be trusted, affordable, and aligned with farmers’ realities. Tools may appear affordable during pilots because projects absorb the costs of onboarding, training, devices, and support. Farmers will pay only when the value is immediate and reliable. Seasonal payments, pay-as-you-use models, and embedded service fees may be a better fit than annual subscriptions. 

Digital services also require trust, as farmers share sensitive data on land, production, and credit behavior. Adoption will remain weak unless farmers understand who controls their data, how providers use it, and what they receive in return. Trust is not optional. It is infrastructure for scale. 

Governments should shape the ecosystem rather than build every application. Their role is to establish foundational digital infrastructure, set priorities, protect farmer data, enable interoperability, and create an environment for private innovation. MSC’s experience with India’s AgriStack and Bihar’s Digital Farmer Services platform demonstrates the value of trusted farmer registries, which support data systems, consent frameworks, and common standards. These foundations can create shared digital rails for multiple public and private services. 

For African countries, the lesson is to invest in adaptable digital building blocks rather than replicate a specific model. These building blocks can enable diverse actors to deliver services that support food security, climate resilience, and market access. 

Figure 2: Bihar Krishi brings 16 integrated features into a single farmer-facing digital platform, spanning advisory, schemes, markets, grievance redressal, finance, and agricultural services. 

On 19th May 2025, 14 months after its launch, the Bihar Krishi platform had 1.61 million registered farmers. Around 0.35 million monthly active users represent roughly 22% of the registered base. This data shows that engagement extends beyond initial onboarding. 

Farmer use varies each quarter based on crop cycles and needs. The 22% figure, therefore, understates the platform’s broader use over time. Bihar Krishi demonstrates how government investment in shared digital foundations can unlock an open ecosystem in which public and private actors build services on top of these foundations. These services range from advisory and market services to finance and climate resilience. 

Figure 3: Bihar Krishi internal platform analytics and operational dashboard for the reported period. The monthly active share and the 94.4% smallholder figure are based on the reported numbers. 

So, what needs to change? Digital agriculture must move from fragmented pilots to reusable ecosystems. Governments should invest in shared digital foundations and use open digital public goods (DPGs). They can adapt proven solutions to local priorities rather than build parallel systems from scratch. Donors should measure success through sustained usage, farmer outcomes, and long-term sustainability beyond project funding. 

Technology can support agricultural transformation, but people remain central to its success. The future is human-enabled rather than digital-only. Extension officers, cooperatives, agro-dealers, and agents of financial service providers remain critical. They help farmers interpret, trust, and use digital services. 

The strongest models equip trusted intermediaries with better tools to serve farmers more effectively. As a result, open, interoperable, and trusted ecosystems that turn digital access into better decisions and stronger livelihoods. 

For farmers like Makiwa and farmers in Bihar, scale means more than access to digital tools. It means connected, effective, and reliable advice when decisions matter most. Interoperable systems, built on trusted digital foundations and strengthened by human intermediaries, can turn fragmented information into timely, confident decisions. Farmers need information that is relevant, timely, and trustworthy, which enables them to make informed decisions when it matters most. When digital services work together, farmers like Makiwa no longer need to navigate competing advice on their own. They gain the confidence to act, invest, and plan for the future.  

Why wait for a complaint? How automation and AI can detect missed social protection entitlements

When a tranche of social protection payment does not arrive, the government’s digital systems know about it before the beneficiary does.

Usually, in such cases, one system records that the person is enrolled. Another shows that payment is due. A payment platform records whether an instruction was issued, while the receiving bank returns a failure code. Yet, these signals frequently remain scattered across institutions. The burden of joining them together falls on the person who has not received the benefit.

The recipient must notice that an installment is missing and check whether others have received it. They must then check the online status and interpret any unfamiliar error message. Finally, they must identify the right institution to approach, such as the bank, the local administration, the program helpline, or the identity service provider. The complaint may then move between departments because no official has a complete view of the delivery chain.

As social protection systems become increasingly digital, governments should ask a simple question: If the state can detect that an expected entitlement has not been delivered, why should it wait for the beneficiary to report the failure?

This blog uses India as its main example because the country’s Direct Benefit Transfer (DBT) programs combine large beneficiary registries with digital payment systems. The underlying proposition is more broadly relevant, particularly to countries with transaction-level program and payment data.

From reactive grievances to proactive analysis

Governments can solve this issue by building a reconciliation and case-detection layer on top of existing social registries, program management systems, and payment infrastructure. This layer would reconcile what a person was expected to receive with what the delivery system confirms they received.

The process should begin with a rule engine rather than an artificial intelligence (AI) model at this stage. For recurring payments, a rule may identify the following discrepancy:

Most coded failures could be diagnosed and routed through predefined rules. AI could address the remaining cases where the response is generic, records are conflicting, or the available code does not reveal the underlying cause. In such cases, AI could assemble the evidence, compare the case with verified history, and suggest a possible cause for official review. It could also convert fragmented records into a short operational report, as illustrated:

The case-detection layer would assign the case, start a resolution clock, and notify the program recipient. If the recipient is needed to act, the system would send a message that explains the required action and suggests the next steps. If the failure is internal, the administration should retain responsibility for correction.

How could the approach work?

 

These layers in the approach are distinct. Rules identify and route known discrepancies, while AI assists with unresolved diagnoses, summarization, and pattern recognition. Meanwhile, humans verify the assessment and authorize consequent action.

AI should never independently terminate a benefit, alter eligibility, modify a bank record, or close a case. Where records conflict, the model should flag the inconsistency rather than choose which database to believe. Only an authorized official should make any decision that could reduce or stop assistance, with an intelligible explanation and an opportunity for the beneficiary to respond.

Privacy by design, instead of unlimited data access

Proactive problem resolution must not justify the creation of a centralized profile for every beneficiary. An AI model does not need unrestricted access to Aadhaar numbers, bank accounts, balances, biometrics, or complete household histories.

A secure gateway could provide only the minimum necessary information. This gateway could include whether a payment was expected, whether it was initiated, the failure category, and whether relevant conditions were complete. Direct identifiers could be replaced with case references. The underlying information would remain with the institution responsible for it. Authorized officials would access identifiable records only when needed to resolve matters. Purpose limitation is equally important. Data accessed to restore an entitlement should not later be used for any other purpose.

How much time and effort could this save?

The potential savings begin before the formal grievance clock starts. In India, central government grievances resolved through the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) took an average of 14 days in 2026. This figure, however, measures the period after a complaint is registered. It excludes the time a beneficiary spends when they notice a missing payment, find its probable cause, and locate the responsible institution. MSC’s research on PM KISAN, an income support program for farmers in India, found that recipients had to visit offices multiple times to resolve their grievances.

India’s standard operating procedure for DBT payments already provides daily status updates and detailed success or failure responses, including failure codes, to flow back to the implementing ministry. Once daily payment data are reconciled, the system could flag a possible missing payment and send it for review within one working day. It would, therefore, replace an uncertain period of discovery and institutional navigation with near-immediate administrative awareness.

It would not make every correction instantaneous. Notably, a bank account problem, a disputed land record, or an eligibility review may still require human action. The realistic benefit would be faster detection, more accurate routing, and fewer visits. The following table presents an illustrative India-based scenario that shows the potential effect of the intervention:

*Note: These scenarios are illustrative. The one-working-day period is a proposed service standard after the failure becomes visible in the reconciled payment date. The seven- and 14-day complaint periods are assumptions. The 14-day period is the FY25–FY26 CPGRAMS average disposal time for central government grievances.

Why should this matter to the government?

Early detection would also make program administration more efficient. An unresolved payment can generate repeated work across program teams, grievance officers, local offices, banks, and auditors. Identifying the problem at its source would reduce the need for complaint handling, case transfers, manual reconciliation, payment reprocessing, and follow-up. It would also allow officials to correct a common failure that affects a bank, payment batch, or district once, rather than address it separately for every recipient. This would free staff capacity for more complex cases and other delivery priorities. Early detection would also strengthen public trust by showing that the program can act on failures without waiting for people to pursue multiple institutions.

How can governments test this approach?

In many programs, particularly in low- and middle-income countries (LMICs), the first challenge will be to connect fragmented data and establish who can act on the resulting alert. A pilot should therefore test the underlying infrastructure and the proposed intervention.

1. Assess readiness and select a viable program

The pilot should map the journey from eligibility approval to final delivery. It should establish:

  • Whether the program has a reliable record of who was due to receive what and when;
  • Transaction-level payment outcomes;
  • Identifiers that can link the records;
  • Sufficiently frequent data updates.

The assessment should also identify the legal basis for data exchange and the institution authorized to resolve each type of failure. The first phase in the pilot should focus on building these foundations where they are absent.

2. Connect the data and test the reconciliation rules

The next step should be to create a controlled link between program and payment records, using secure data extracts or APIs where available. This step would begin with clear rules that compare expected and confirmed payments. AI-assisted diagnosis should be introduced only where standardized failure codes or sufficiently verified case histories are available. Some pilots may initially remain entirely rule-based until the data are sufficient to support AI analysis.

3. Run a human-led case-management pilot

The AI-based system should first run in shadow mode. During this phase, officials should verify flagged cases, assess the suggested cause, and route each case to the responsible institution. They should record every action, including whether the alert was correct, what information was required, and whether the responsible institution could resolve the case. Officials should also verify AI recommendations, investigate conflicting records, and authorize any action that affects eligibility or payment. A case should close only after delivery is confirmed or officials communicate a clear decision to the beneficiary.

4. Evaluate feasibility before scaling

The pilot should measure data completeness, the proportion of records successfully matched, alert accuracy, false positives, detection and resolution times, entitlements restored, and the effort required from officials and recipients. The evaluation should also estimate the cost to address infrastructure and coordination gaps. Scaling would make sense only where alerts are reliable, and the institutions that receive them can act.

AI is already finding its way into public programs, often through complaint analysis and monitoring. A less explored opportunity is to use AI for earlier case detection. Instead of waiting for a beneficiary to discover a missing benefit and navigate the grievance system, the administration could identify the failure first. This could flag a possible exclusion, rejected payment, or missing benefit before the affected person must navigate the grievance system.

Social protection programs should build on these early uses and test applications that improve day-to-day delivery, including early identification of missed or failed payments. This would allow administrative action to start sooner. The result will save time and resources for both governments and program recipients.

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