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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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Theme: Client protection

Puneet Chopra, Paresh Rajde, Vivek Anand, Samveet Sahoo and Partha Ghosh

Democratising Financial Services

In addition to Aadhaar, the India Stack is likely to transform payments, financial services and...
Apr 12, 2016

David Cracknell

Delivering Quality in Financial Services – Redefining Customer Service

In addition to Aadhaar, the India Stack is likely to transform payments, financial services and...
Apr 12, 2016

Dorcas Muthoni, Kritika Shukla, Mohit Saini, Piyush Singh and Priya Garg

Where Are Women Agents in Indian DFS?

Financial institutions must take control of the quality of their financial services; to resolve issues...
Apr 11, 2016

Puneet Chopra, Paresh Rajde, Vivek Gupta, Priyank Mishra and Akshat Pathak

e-KYC and the India Stack – A Transformative Blueprint for...

The authors discuss how Aadhaar-enabled e-KYC could be beneficial in accelerating uptake and the usage...
Mar 31, 2016

Soumya Harsh Pandey and Graham Wright

Customer Protection in Indian Digital Financial Services: Part 2: Transparency...

The part of the two blog series examines the transparency and privacy in Indian digital...
Mar 16, 2016

Soumya Harsh Pandey and Graham Wright

Time for Action! Customer Service, Protection and Trust in Indian...

It is time that Indian mobile money providers focus on addressing customer service and protection...
Feb 19, 2016
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
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Expertise
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  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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