Elwyn Panggabean, Frenky Simanjuntak, TVS Ravi Kumar, Karthick Morchan and Rahmi Yunaningsih
Bantuan Pangan Non-Tunai (BPNT) is one of the largest digitized social assistance payment (government-to-people or...
Women agents provide great customer service. They are more attentive, helpful, diligent, and effective at...
Jesila Ledesma, Lalaine Joyas and Rajarshi Dutta Barua
This case study traces ASKI’s one-year journey to strengthen its capacity to track and report...
Jesila Ledesma, Amina S Mendez and Liezl Engracia
This Briefing Note describes the processes that ASKI followed to determine MIS requirements and the...
Lalaine Joyas and Amina S Mendez
This second Briefing Note from this project describes the work done with the Board at...