Tag: agents

Eko is a Business Correspondent (India’s term for banking agent) serving the State Bank of India (SBI), ICICI Bank and Yes Bank.Eko is effectively running multiple agent networks in tandem and therefore providing a third-party specialist model for banks.

It’s a common belief that agents in rural regions need more cash than e-float to meet the demand of their customers, while in urban areas cash-in and cash-out transactions balance themselves out. Could the demand for E-float in Northern Uganda be influenced by agricultural activities? This blog explores more

Dormancy among agents is a cause of concern for financial inclusion in India. This note analyses the impact of agent dormancy on the financial behaviour of customers.

The Helix Institute of Digital Finance recently launched the Kenya Country Report 2014 as part of their Agent Network Accelerator (ANA) project which aims at increasing global understanding of how to build and manage sustainable digital financial services (DFS) networks. In this two-part interview, Dorieke Kuijpers, Research Project Manager at the Helix Institute and co-author of the report, provides insight into the ANA project and the Kenya country report

The presentation discussed the four major findings of proliferation, dominance, evolution and impact.

Pakistan is easily one of the top five leading digital finance markets in the world; yet also certainly one of the least understood.  Anyone striving to learn about it must first understand how the Over-the-Counter (OTC) methodology adopted in Pakistan works, as it operates uniquely compared to other markets, especially those where it is unregulated.  […]