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Tag: agents

Eko In India

Eko is a Business Correspondent (India’s term for banking agent) serving the State Bank of India (SBI), ICICI Bank and Yes Bank.Eko is effectively running multiple agent networks in tandem and therefore providing a third-party specialist model for banks.

Jun 24, 2016

Ignacio Mas and Mike McCaffrey

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Jun 24, 2016

Ignacio Mas and Mike McCaffrey

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The demand for e-float in northern Uganda: Is agricultural activity at play?

It’s a common belief that agents in rural regions need more cash than e-float to meet the demand of their customers, while in urban areas cash-in and cash-out transactions balance themselves out. Could the demand for E-float in Northern Uganda be influenced by agricultural activities? This blog explores more

May 12, 2016

Melissa Rousset and David Mugambi

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May 12, 2016

Melissa Rousset and David Mugambi

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Agent Dormancy: Impact on Customers

Dormancy among agents is a cause of concern for financial inclusion in India. This note analyses the impact of agent dormancy on the financial behaviour of customers.

Apr 13, 2016

Akshat Pathak, Anil Gupta, Vartika Shukla, Sunil Bhat, Nimesh Soni and Priya Garg

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Apr 13, 2016

Akshat Pathak, Anil Gupta, Vartika Shukla, Sunil Bhat, Nimesh Soni and Priya Garg

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Accelerating agent banking in Kenya – Part two

The Helix Institute of Digital Finance recently launched the Kenya Country Report 2014 as part of their Agent Network Accelerator (ANA) project which aims at increasing global understanding of how to build and manage sustainable digital financial services (DFS) networks. In this two-part interview, Dorieke Kuijpers, Research Project Manager at the Helix Institute and co-author of the report, provides insight into the ANA project and the Kenya country report

Nov 13, 2015

Dorieke Kuijpers and Jeffrey Riecke

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Nov 13, 2015

Dorieke Kuijpers and Jeffrey Riecke

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The Status of Agents in Kenya: Proliferation, Dominance, Evolution & Impact

The presentation discussed the four major findings of proliferation, dominance, evolution and impact.

Jun 17, 2015

Mike McCaffrey

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Jun 17, 2015

Mike McCaffrey

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The Powerful Agents & Fractured Markets of Pakistan

Pakistan is easily one of the top five leading digital finance markets in the world; yet also certainly one of the least understood.  Anyone striving to learn about it must first understand how the Over-the-Counter (OTC) methodology adopted in Pakistan works, as it operates uniquely compared to other markets, especially those where it is unregulated.  […]

Jun 11, 2015

Maha Khan and Mike McCaffrey

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Jun 11, 2015

Maha Khan and Mike McCaffrey

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