Tag: Digital payments

The COVID-19 pandemic spurred the growth of digital payments worldwide. MSC’s studies revealed the increase in scope and intent of digital payments among LMI groups and MSMEs. We analyzed data from World Bank in 2020 and the Global Findex Database 2021 to probe the relationship between the adoption of digital payments and the economic resilience of countries. We analyzed data from 11 countries. The research proved the hypothesis that the adoption of digital payments in developing economies has a positive correlation with financial resilience.

This is the first blog in a three-blog series on the whitepaper titled “How Digital Payments Drive Financial Inclusion in India. The series is built around the whitepaper, which provides evidence-backed insights on the evolution of digital payments in India and the current barriers and triggers for providers and users. It also covers critical use cases that can steer the shift toward digital payments for the mass market—and the concerted efforts needed from different stakeholders to make that shift possible.

Digital payments in India have grown phenomenally in the past decade. This report highlights how digital payments in the country grew and charts the path ahead. We look at the journey of digital payments in India, major events and entities that contributed to it, and products that revolutionized the digital payments space. We also identify barriers to the digital payments sector and analyze the future of digital financial inclusion through payments for the low- and moderate-income segments in India.

As part of the i3 Program in Vietnam, we met Nguyen Huong, a micro-entrepreneur in Vung Tau. Huong’s story is a perfect example of the journey of women-led MSMEs who utilized social media and digital payments to keep their businesses in operation during COVID-19.

Since the onset of the pandemic, the low- and moderate-income (LMI) segment had a direct impact on their day-to-day life. We reflect through Kabita, an LMI customer in Bangladesh, on the barriers LMIs faced during the pandemic and how DFS nudged them towards building resilience.

This report offers a glimpse into the remarkable achievements, underlying challenges, and new opportunities amid the COVID-19 pandemic on the low and middle income (LMI) segment in Kenya.