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Tag: Financial service providers

Do Financial Service Providers Really Understand Savings Group Members?

Do Financial Service Providers really understand the needs and perspectives of savings group members in Kenya, Tanzania and Uganda?

Apr 4, 2017

George Muruka and Ian Robinson

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Apr 4, 2017

George Muruka and Ian Robinson

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What Makes ServQual a Distinctive Tool for Client Protection?

This Note discusses the MicroSave CPP ServQual tool further and highlights what makes it a distinctive tool for unveiling clients’ insights on the client protection.

Jul 12, 2012

Veena Yamini, Shayandeep and Ritika Srivastava

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Jul 12, 2012

Veena Yamini, Shayandeep and Ritika Srivastava

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Who Says You Can’t Do Micro Savings in India? Part 3: So Where to Go from Here?

The note discusses a few important points that financial service providers should focus on while designing and rolling out a savings product for clients.

Jul 16, 2010

Chris Linder

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Jul 16, 2010

Chris Linder

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Understanding the demand for financial products among the female youth of Central Java

MicroSave has conducted an exploratory market research to understand the needs of the youth for financial products required to increase employability. This report presents the findings.

Jul 1, 2010

Premasis Mukherjee, Sonmani Choudhary and Neeraj Lal

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Jul 1, 2010

Premasis Mukherjee, Sonmani Choudhary and Neeraj Lal

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Process mapping in practice

It presents brief case studies detailing the experience of Tanzania Postal Bank and Equity Bank in Kenya.

Mar 1, 2005

Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick

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Mar 1, 2005

Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick

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CLIENTS AND PARTNERS
  • Multilateral organizations and international NGOs
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  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners
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