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Tag: Financial service providers
Do Financial Service Providers Really Understand Savings Group Members?
Do Financial Service Providers really understand the needs and perspectives of savings group members in Kenya, Tanzania and Uganda?
Apr 4, 2017
What Makes ServQual a Distinctive Tool for Client Protection?
This Note discusses the MicroSave CPP ServQual tool further and highlights what makes it a distinctive tool for unveiling clients’ insights on the client protection.
Jul 12, 2012
Who Says You Can’t Do Micro Savings in India? Part 3: So Where to Go from Here?
The note discusses a few important points that financial service providers should focus on while designing and rolling out a savings product for clients.
Jul 16, 2010
Understanding the demand for financial products among the female youth of Central Java
MicroSave has conducted an exploratory market research to understand the needs of the youth for financial products required to increase employability. This report presents the findings.
Jul 1, 2010
Process mapping in practice
It presents brief case studies detailing the experience of Tanzania Postal Bank and Equity Bank in Kenya.
Mar 1, 2005
Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick