Tag: Product development

Can instant messenger disrupt the digital payments market in India?

This post attempts to cover the details of how WhatsApp can possibly simplify the user experience while making digital payments in India.

May 24, 2017

Anil Gupta, Mohit Saini and Prabir Barooah

View Article

Where credit is due – Customer experience of digital credit in Kenya

The research examined the process of applying for loans from different providers as well as conducting individual interviews with borrowers to understand their needs, aspirations, perceptions, and behaviors.

Mar 22, 2017

Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa

View Article

Insights from agent network accelerator surveys and opportunities for MM4P’s countries

This presentation from The Helix Institute of Digital Finance highlights important opportunities for improving agent networks on which successful digital financial services are still dependent on.

Sep 9, 2016

Melissa Rousset

View Article

Democratising Financial Services

In addition to Aadhaar, the India Stack is likely to transform payments, financial services and consumer protection in India.

Apr 12, 2016

Puneet Chopra, Paresh Rajde, Vivek Anand, Samveet Sahoo and Partha Ghosh

View Article

Payment Banks: What can we learn from Indian experience

MicroSave’s “Payment Banks: What can we learn from Indian experience” is a handbook encapsulating 20 years of on-the-ground research and technical assistance; creating successful business cases while serving the mass market. The handbook provides deep insights, from across the globe, around strategy, product development, and agent network development/management.

Jan 14, 2016

MSC

View Article

Balancing Left-Right Bias in User-Centric Design Processes

This Note gives glimpse of the approach through which MicroSave is able to engage business managers in design process and ensure ownership and feasibility of the product designed.

Dec 11, 2015

Akhand Tiwari and Premasis Mukherjee

View Article

Tag: Product development

HOME

SECTORS

EXPERTISE

CLIENTS AND PARTNERS

FOLLOW US