Resource Type: Case studies

The case study charts how Uttar Pradesh State Rural Livelihoods Mission (UPSRLM) used technology to strengthen the BC Sakhi network in the state. It used technology to select, train, and operationalize BC Sakhis rapidly at the Gram Panchayat level to improve the status of financial inclusion among rural adults.

The case study charts how Shakti Foundation for Disadvantaged Women utilized technology to grow its SME portfolio and enhance cost and time efficiency. Through the use of technology, it offered customer-friendly services and helped staff members manage their loan portfolios better while managing associated risks.

This report provides an overview of the impact of COVID-19 on low- and moderate-income (LMIs) populations, and micro, small, and medium enterprises (MSMEs), and cash-in and cash-out (CICO) agents, in Asia and Africa, their coping strategies, and recommendations for policymakers and financial service providers to support them.

This case-study will provide you a sneak-peek to the journey of the creation of the first “cashless” panchayat in Odisha.

Eko is a Business Correspondent (India’s term for banking agent) serving the State Bank of India (SBI), ICICI Bank and Yes Bank.Eko is effectively running multiple agent networks in tandem and therefore providing a third-party specialist model for banks.

This case study traces ASKI’s one-year journey to strengthen its capacity to track and report on its progress to attain its mission.