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Resource Type: Case studies

Role of technology in scaling up the BC Sakhi network in Uttar Pradesh: A lesson for other states

The case study charts how Uttar Pradesh State Rural Livelihoods Mission (UPSRLM) used technology to strengthen the BC Sakhi network in the state. It used technology to select, train, and operationalize BC Sakhis rapidly at the Gram Panchayat level to improve the status of financial inclusion among rural adults.

Apr 19, 2022

Shobhit Mishra, Piyush Poddar and Ravi Kant

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Apr 19, 2022

Shobhit Mishra, Piyush Poddar and Ravi Kant

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The digital journey of Shakti Foundation for Disadvantaged Women (SME loans): A lesson for progressive MFIs in Bangladesh

The case study charts how Shakti Foundation for Disadvantaged Women utilized technology to grow its SME portfolio and enhance cost and time efficiency. Through the use of technology, it offered customer-friendly services and helped staff members manage their loan portfolios better while managing associated risks.

Dec 8, 2021

Ravi Kant, Zeeshan Ali, Shobhit Mishra and Shantam Mondal

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Dec 8, 2021

Ravi Kant, Zeeshan Ali, Shobhit Mishra and Shantam Mondal

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Impact of the COVID-19 pandemic on low- and moderate-income (LMIs) populations and micro, small, and medium enterprises (MSMEs)- Comparative report

This report provides an overview of the impact of COVID-19 on low- and moderate-income (LMIs) populations, and micro, small, and medium enterprises (MSMEs), and cash-in and cash-out (CICO) agents, in Asia and Africa, their coping strategies, and recommendations for policymakers and financial service providers to support them.

Jan 27, 2021

Anup Singh, Diana Siddiqui and Graham Wright

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Jan 27, 2021

Anup Singh, Diana Siddiqui and Graham Wright

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Is ‘Cashless’ the Road Ahead towards Digital India?

This case-study will provide you a sneak-peek to the journey of the creation of the first “cashless” panchayat in Odisha.

Aug 8, 2017

Sunil Bhat, Mohit Saini, Anil Gupta, Samveet Sahoo, Shweta Menon and NPCI

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Aug 8, 2017

Sunil Bhat, Mohit Saini, Anil Gupta, Samveet Sahoo, Shweta Menon and NPCI

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Eko In India

Eko is a Business Correspondent (India’s term for banking agent) serving the State Bank of India (SBI), ICICI Bank and Yes Bank.Eko is effectively running multiple agent networks in tandem and therefore providing a third-party specialist model for banks.

Jun 24, 2016

Ignacio Mas and Mike McCaffrey

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Jun 24, 2016

Ignacio Mas and Mike McCaffrey

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Mission-Focused Decision Making at ASKI – A Case Study on Social Performance Management

This case study traces ASKI’s one-year journey to strengthen its capacity to track and report on its progress to attain its mission.

Aug 25, 2015

Jesila Ledesma, Lalaine Joyas and Rajarshi Dutta

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Aug 25, 2015

Jesila Ledesma, Lalaine Joyas and Rajarshi Dutta

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