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Tag: Mobile financial services providers

Sunil Bhat, Amit Joshi, Priya Garg, Kritika Shukla and Shreya Gupta

Go-getters and receptive reticents—Merchants who have the instinct, but need...

This is the second blog in the series on “Digitizing merchant payments in India”. The...
Mar 18, 2019

Edward Obiko and Dorcas Muthoni

WhatsApp with Agent Monitoring and Support?

While leveraging social media as a support tool could be a cheaper and more efficient...
Oct 1, 2018

Susan Johnson

What do informal groups teach us about what poor people...

The research undertaken for Financial Sector Deepening (FSD) Kenya over the last six years demonstrates...
Jul 16, 2018

George Muruka

Smart Meters to Enhance Access to Water Services in Rural...

Also known as intelligent or multi-functional water meters, smart meters can measure water levels, leakages,...
May 29, 2018

Aakash Mehrotra, Karthick Morchan and Vivek Khanna

Indian DFS landscape is changing: Insights from State of the...

The note highlights the evolving Indian DFS landscape by discussing the insights from MicroSave’s State...
Apr 30, 2018

Soumya Harsh Pandey and Graham Wright

Customer Protection in Indian Digital Financial Services: Part 1: Recourse

The blog describes the status of customer protection practices embedded into digital financial service offerings...
Mar 15, 2018
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
  • Financial services
  • Digital financial services
  • Government advisory
  • GEDSI
  • Health and nutrition
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  • Technology and DPI
Expertise
  • Capacity building
  • Channel development
  • Design thinking and innovation
  • Institutional development
  • Marketing and communication
  • Policy and regulation
  • Product development
  • Program management
  • Research
  • Responsible financial systems
  • Risk management
  • Strategy development
Clients and partners
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