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Tag: Sachin Bansal
The Answer is “Yes”—Cost and Willingness to Pay in India
This Policy Brief discusses how poor people manage their money better and are willing to pay for more convenient banking services in India.
May 1, 2012
Akhand Tiwari, Akhilesh Singh, Ann Platt, Graham Wright, Sachin Bansal and Minakshi Ramji
May 1, 2012
Akhand Tiwari, Akhilesh Singh, Ann Platt, Graham Wright, Sachin Bansal and Minakshi Ramji
Managing Customer Satisfaction in Agent Banking
This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement and Management exercise which seeks feedback from m-banking customers on important areas.
Nov 21, 2011
Managing Channel Satisfaction in Agent Banking
This Note covers the major areas where an agent’s input would be valuable to ANMs seeking to improve their mobile money products, services and delivery channels.
Nov 17, 2011
Exploring Dormancy in no frills saving accounts In Uttar Pradesh and Delhi
MicroSave research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents.
Aug 30, 2011
Akhilesh Singh, Amit Garg, Anjaneyulu Ballem, Krishna Thacker, Sachin Bansal and Veena Yamini
Aug 30, 2011
Akhilesh Singh, Amit Garg, Anjaneyulu Ballem, Krishna Thacker, Sachin Bansal and Veena Yamini
Exploring dormancy in no frills savings accounts in Rajasthan
This MicroSave research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents.
Aug 26, 2011
Akhilesh Singh, Anurodh Giri, Priyank Mishra, Raunak Kapoor, Sachin Bansal and Sharad Bangari
Aug 26, 2011
Akhilesh Singh, Anurodh Giri, Priyank Mishra, Raunak Kapoor, Sachin Bansal and Sharad Bangari
Clients’ Willingness to Pay “Reasonable Fee” for BC Services
This Note discusses whether end customers are willing to pay for financial services delivered by Business Correspondents, and if yes, how much are they willing to pay.
May 13, 2011