Tag: Sachin Bansal

The Answer is “Yes”—Cost and Willingness to Pay in India

This Policy Brief discusses how poor people manage their money better and are willing to pay for more convenient banking services in India.

May 1, 2012

Akhand Tiwari, Akhilesh Singh, Ann Platt, Graham Wright, Sachin Bansal and Minakshi Ramji

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Managing Customer Satisfaction in Agent Banking

This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement and Management exercise which seeks feedback from m-banking customers on important areas.

Nov 21, 2011

Minakshi Ramji, Ritesh Dhawan and Sachin Bansal

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Managing Channel Satisfaction in Agent Banking

This Note covers the major areas where an agent’s input would be valuable to ANMs seeking to improve their mobile money products, services and delivery channels.

Nov 17, 2011

Minakshi Ramji, Ritesh Dhawan and Sachin Bansal

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Exploring Dormancy in no frills saving accounts In Uttar Pradesh and Delhi

MicroSave research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents.

Aug 30, 2011

Akhilesh Singh, Amit Garg, Anjaneyulu Ballem, Krishna Thacker, Sachin Bansal and Veena Yamini

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Exploring dormancy in no frills savings accounts in Rajasthan

This MicroSave research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents.

Aug 26, 2011

Akhilesh Singh, Anurodh Giri, Priyank Mishra, Raunak Kapoor, Sachin Bansal and Sharad Bangari

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Clients’ Willingness to Pay “Reasonable Fee” for BC Services

This Note discusses whether end customers are willing to pay for financial services delivered by Business Correspondents, and if yes, how much are they willing to pay.

May 13, 2011

Akhand Tiwari, Sachin Bansal and Vartika Shukla

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Tag: Sachin Bansal

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