Dorieke Kuijpers, Vera Bersudskaya and Maha Khan
The research focuses on operational determinants of success in agent network management, specifically: network structure,...
Aakash Mehrotra, Leena Anthony, Dorieke Kuijpers and Sheharyar Khan
The survey report highlights findings on the mobile money landscape in Kenya, covering agent profitability,...
Based on over 2,000 mobile money agent interviews carried out in 2014 all over the...
Ghiyazuddin Mohammad, Elwyn Panggabean, Maha Khan and Grace Retnowati
Digital finance services (DFS) was launched several years ago in Indonesia but has not scaled...
It was a hot afternoon during one of our recent agent network assessment studies, when...