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Tag: Market research (qualitative)

Alphina Jos and Ghiyazuddin Mohammad

Making the Business Correspondent (BC) model work for Self-Help Groups...

This case study highlights the SHG-BC model, how the model can be further improved, and...
Mar 5, 2013

Sonmani Choudhary, Raj Kumar and Herman Syofiri Yasin

BPR Arta Kencana – Loan Product Development for Onion Cultivators

This Note briefly discusses How in Indonesia, MicroSave worked with BPR Arta Kencana to design...
Sep 18, 2012

Veena Yamini, Shayandeep and Ritika Srivastava

What Makes ServQual a Distinctive Tool for Client Protection?

This Note discusses the MicroSave CPP ServQual tool further and highlights what makes it a...
Jul 12, 2012

Amit Garg and Anirban Roy

Client Protection Lessons for the Microfinance Sector

This Note explains how clients perceive 'client protection' and what the stakeholders can do to...
Jun 19, 2012

Anjaneyulu Ballem, Denny George, Ghiyazuddin Mohammad, Raunak Kapoor, Shayandeep and Venkat Attaluri

What Are Clients Doing Post The AP MFI Crisis?

MicroSave conducted this study to examine the impact of the Andhra Pradesh crisis on borrowers,...
May 1, 2012

Akhand Tiwari, Akhilesh Singh, Ann Platt, Graham Wright, Sachin Bansal and Minakshi Ramji

The Answer is “Yes”—Cost and Willingness to Pay in India

This Policy Brief discusses how poor people manage their money better and are willing to...
May 1, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

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