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Theme: Digital financial services

Evelyne Matibe, Olivia Obiero, Anup Singh and Diana Siddiqui

Impact of the COVID-19 pandemic on CICO agents- Kenya report

This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya...
Jul 13, 2020

Doreen Ahimbisibwe and Anup Singh

Coping with COVID-19 – A demand-side view from Uganda

MSC conducted a research study to assess what the low- and middle-income (LMI) segments in...
Jul 9, 2020
Video

Peter Charagu and Edward Obiko

Interoperability and shared agent networks

Bank and mobile money agents have grown to become key access points for financial services....
Jul 3, 2020

Doreen Ahimbisibwe, Edward Obiko and Anup Singh

Perspectives on shared agent networks from emerging economies

Shared agent networks help providers to reduce the cost of platform management and maintenance, agent...
Jun 30, 2020

Edward Obiko, Doreen Ahimbisibwe and Anup Singh

The shared agent network in Uganda

The Uganda Bankers Association had launched a shared agent network in the country. Over the...
Jun 29, 2020

Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor

Impact of the COVID-19 pandemic on CICO agents in Indonesia

Large-scale movement restrictions, falling consumer demand, and rising unemployment have taken a toll on CICO...
Jun 22, 2020
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
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  • Youth
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Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Responsible Financial Systems – Empowering trust, driving Inclusion
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