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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: Customer Service

Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge

Agency Banking: How Female Agents Make a Difference

The key insights from MicroSave study offer a glimpse of how gender can impact customer...
Apr 5, 2016

Ritesh Dhawan, Vikram Sharma, Nancy Kiarie and Nimesh Soni

Understanding Gender Dynamics in Agent Banking

The first part of this blog series highlights key findings aimed at understanding the differences...
Apr 1, 2016

Soumya Harsh Pandey and Graham Wright

Customer Protection in Indian Digital Financial Services: Part 2: Transparency...

The part of the two blog series examines the transparency and privacy in Indian digital...
Mar 16, 2016

Soumya Harsh Pandey and Graham Wright

Real and Perceived Risk in Indian Digital Financial Services

The blog discusses the real and perceived risks in the Indian digital financial services and...
Feb 26, 2016

Mohit Saini and Prabir Barooah

Over the Counter (OTC) Money Transfer in India: Mapping the...

The blog maps the customer’s experience (CX) while conducting over the counter transactions in India.
Feb 23, 2016

Mohit Saini and Prabir Barooah

Over the Counter (OTC) Money Transfer in India: The Remittance...

The blog defines the over the counter (OTC) money transfer in India. The authors elaborately...
Feb 19, 2016
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

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