Lessons from MicroSave’s Action Research Programme (2006)
Jul 2, 2007
David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Parrott and Graham Wright
Jul 2, 2007
David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Parrott and Graham Wright
Teaching Elephants To Tango: Working with Post Banks To Realise Their Full Potential
Dec 1, 2006
Feedback loop analysis: Key lessons in the financial service delivery
Mar 1, 2006
Process mapping in practice
Mar 1, 2005
Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick
Customer Service – Why It Is Important for MFIs
Jun 4, 2004
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