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Technology And Microfinance The Challenge Of Integration

In this video, Abhishek Sinha, CEO of Eko, India, and Raj Khera, Vice President Business Development, FINO, discusses the benefits and challenges of integrating technology within the microfinance sector in India. Elaborating the benefit of choosing mobile phones channel of delivery, Abhishek says that the wide-reach of mobile has helped them to reach even the remotest corner of the country.

Advising Startup MFIs in India

In this video, MicroSave interviews many industry leaders such as Nitin Gachayte CEO of Drishtee, Moumita Sen Sharma, Chairperson RBS Foundation India, Shubhankar Gupta, Managing Director, Arohan etc and asks them to share their experience and the challenges they faced in their venture. Simultaneously this video gives insights to those who want to understand how the MFI works and what kind of problems a MFI startup faces. Further, it is a lesson for MFI start-ups that want to understand the Indian market.

The Role of Savings In Microfinance

In this video, Marguerite Robinson, Independent Consultant, notes that poor look for certain features in their savings product. These include security, convenience, liquidity, friendly knowledgeable service, confidentiality and access to loans. Marguerite notices that demand driven products and services the low income people want are similar across the world. Further, she also explains each of these features in detail. She emphasises the role of savings in microfinance and how savings has evolved through large financial intermediaries (LFIs).

Client Protection Youth Programmes Future of Equity Bank

In this video, James Mwangi, CEO of Equity Bank, Kenya, highlights the client protection principles adopted by Equity Bank. Talking about responsible financing, James says Equity is focused on customer protection as the sustainability of business model depends on customer support. Equity endorses customer charter and has clear agreement for all transactions. He also provides details of the products designed by Equity to cater to the demands of the youth of Kenya. In addition, he discusses the challenges for future.

Financial Crisis and the Role of Savings

In this video, James Mwangi, CEO of Equity Bank, Kenya, talks about the effect of global financial crisis on Equity Bank and Kenya. He explains that Equity has not been directly affected by the global financial meltdown but their shareholders have suffered. In relation to this, he explains the importance of savings. Further he adds that other economic challenges stands to affect Kenya and its people more than the financial crisis such as increased food prices etc. In addition, he says Equity has responded to help clients who have been affected by the crisis.

Equity Bank Mobile Banking

In this video, Samuel G. Kamiti, General Manager, Alternative Business Channels, Equity Bank, Kenya, shares how Equity Bank has successfully used Mobile Banking to reach clients and how the system is compatible with all kinds of mobile phones and operators. He explains that the system is cost-effective and has helped them to reach places where branches or ATMs could not be set-up. He further adds that recruiting agents for such service still remains a challenge considering the KYC norms of Kenya.