This report is about how the East African poor manage their money, and how microfinance institutions (MFIs) might help them do it better. The report provides descriptions of the money management devices and services used by the poor, and with a discussion of the extent to which the poor and very poor have access to them. It also offers a conceptual framework for analysing the role of savings in the money management systems of the poor. The report concludes that MFIs would do well to explore how to broaden their work – to a much wider range of clients, including the poor and even the very poor, using a much broader mix of ‘swap’ services with a variety of term lengths and volumes.
Use and Impact of Savings Services for Poor People in Kenya
This study focuses on building the knowledge and understanding of how poor people in Kenya save to meet their various lump sum needs. This study further delves into the mechanisms adopted by various service providers including microfinance institutions (MFIs) – generally in the business of providing credit only – and the needs of poor people and their enterprises. It also discusses the ways and means through which poor people use different savings services and systems. Moreover, the impact of these systems on households’ financial, social and economic management in relation to gender and age is examined. This study also emphasises on the role of enabling regulatory environment for accepting savings from the clients.
Innovations in Financial Services Lessons from Bangladesh for East African MFIs
This paper documents the lessons learned for Uganda from a trip to Bangladesh to examine the MFIs operating there and the products being offered by these MFIs.
Drop-outs Amongst Ugandan Microfinance Institution
The document examines why the MFIs in Uganda suffer such remarkably high levels of drop-out amongst their clients. The field study also seeks to improve understanding of why the current systems and services being provided by the Microfinance Institution’s appear (on the basis of these drop-out rates) to be failing to meet the needs and demands of the clients, and draws lessons for MFIs that wish to effect change.
Use and Impact of Savings Services Among the Poor in Uganda
This study challenges the basic proposition that “the poor cannot save”, through its study in Uganda, where there is a vibrant and diverse informal financial sector. This report shares findings that improve knowledge and understanding of how poor people in Uganda save like in the formal sector—with the informal mechanisms like banks, moneylenders, pawnbrokers, money guards, deposit collectors, ROSCAs, ASCAs etc. which are the most commonly preferred by the poor. In between, MFIs constitute the semi formal sector. The study highlights the impact of savings on the poor people’s lives through which they can meet their life cycle needs, cope up with exigencies and opportunities to build up their wealth. It also presents impact of savings on various kinds of institutions.
Beyond basic credit and savings: Developing new financial service products for the poor
As the microfinance revolution continues, increasing number of microfinance institutions (MFIs) are seeking to diversify the financial services they offer to their clients. In particular, there is a growing awareness that improved client-friendly saving facilities can provide not only an important financial service to the poor, but also that such facilities will actually provide more capital funds for the MFI than the compulsory savings systems that have been so prevalent. The present paper examines the need for MFIs to offer their clients new financial products. It is written on the basis of the experience of BURO Tangail, an MFI in Bangladesh working to provide flexible and responsive financial services to its clients. It operates in what is perhaps the most competitive market in the world of microfinance.