In this video series-1 Tamara Cook, Program Officer, Bill & Melinda Gates Foundation discusses the need for technology intervention in banking. She explains how mobile banking can solve two major problems of bankers, namely, the cost of serving clients down and reaching people who live far from the branch.
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Delinquency Management Lessons from Bangladesh
In this video Stuart Rutherford – Founder of SafeSave, a microfinance institution in Bangladesh talks about the competition in Bangladesh, delinquency management and the key challenges in addressing it. Attributing the emergence of various MFIs as one of the reasons for defaults, Stuart discusses the clients’ behaviour towards payment patterns.
Listening to Clients: A Market led Approach
In this video Stuart Rutherford – Founder of SafeSave, a microfinance institution in Bangladesh and author of the books ‘The Poor and Their Money’ and ‘Portfolios of The Poor’ tells that listening to clients is at the heart of providing financial services in a market-led approach.
Opportunity International Bank of Malawi Part 2
In this video series-2 Roger Voorhies Founder and Former CEO, Opportunity International Bank of Malawi (OIBM) talks about the core focus areas that led to the development of OIBM as an institution. He stresses upon building a committed team around core values i.e. respect for poor, integrity etc.
E/M-Banking Booklet: Volume I
The E/M-Banking Booklet is the first publication under the Optimising Performance and Efficiency (OPE) Series. The OPE Series brings together key insights and ideas on specific topics, with clear objective of providing microfinance practitioners with practical and actionable advice.
The E/M-Banking Booklet is a compendium of MicroSave’s Briefing Notes and India Focus Notes which focus on a wide range of opportunities, issues and challenges. This brief publication mines MicroSave’s rich experience and blends it with that of leading consultants and practitioners in the field of electronic and mobile banking. There are enriching experiences from Africa and Asia where MicroSave has partnered with a variety of e/m-banking service providers.
Opportunity International Bank of Malawi Part 1
In this video series-1, Roger Voorhies, Founder and Former CEO, Opportunity International Bank of Malawi (OIBM), talks about the biggest challenges and natural advantages of doing microfinance in Africa.